Austin Z. Henley learned the hard way that users mean what they say, but what they say shouldn’t be taken at just face value. As an intern at Microsoft, he was assigned to a team that aimed to create an automated code reviewer that would give feedback on developer’s code. However, he hit many bumps along the way, the first of which being the fact that nobody wanted to use his tool because it disrupted workflow, despite it being the solution to his users’ problems. Read full article here
Research
Improving media literacy could boost trust towards the news, IMPRESS report suggests
The UK media is regulated by the likes of IPSO and Ofcom. The report by press regulator IMPRESS highlights the link between low levels of media literacy and trust in the news. The study found that three quarters of those who did not know if journalists were regulated did not trust the news. It suggests that improving media literacy is one way to stem the erosion of trust, and shows that audiences have an appetite for information on news processes. Stakeholders need to collaborate in order to rebuild trust in the news, and independent media is well placed to do this. Read full article here
Merv
February 1, 2023
