Are you ready to design for the masses? Great! But watch out for those sneaky unconscious biases creeping into your research and design process. They can mean the difference between an inclusive and exclusive experience for your users. From Confirmation Bias to Optimistic Bias, Omission Bias, False Consensus Bias, Perception Bias, and Status Quo Bias, these 6 common biases can lead to some serious design fails. But don’t worry, once you recognize them, you can take steps to reduce their influence and create more inclusive experiences for all. Read full article here
Research
Improving media literacy could boost trust towards the news, IMPRESS report suggests
The UK media is regulated by the likes of IPSO and Ofcom. The report by press regulator IMPRESS highlights the link between low levels of media literacy and trust in the news. The study found that three quarters of those who did not know if journalists were regulated did not trust the news. It suggests that improving media literacy is one way to stem the erosion of trust, and shows that audiences have an appetite for information on news processes. Stakeholders need to collaborate in order to rebuild trust in the news, and independent media is well placed to do this. Read full article here
Merv
February 1, 2023
