The Scientific Reason We’re Awful to Human-Like Robots

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“What a robot looks like really matters — it’s not just window dressing.” A recent study reveals why we treat humanoid robots terribly; people expect human-like robots to possess human characteristics such as warmth, politeness, and sincerity. When the robots don’t exhibit these traits, we’re less likely to forgive them compared to their non-human-looking counterparts, who may be perceived as incapable of warmth and feeling.
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