Pioneered by psychologist Carl Rogers, active listening means listening to people wholeheartedly. Most of the time, we only half-listen to people when they talk to us. Sometimes we daydream, and other times we do listen, but only because we’re waiting to give our opinions or to correct them. Active listening involves not only focusing on what a person is saying but also asking questions to get them to open up more. Rogers believed it was an important skill because it shows other people that we care about them. Read full article here
Research
Improving media literacy could boost trust towards the news, IMPRESS report suggests
The UK media is regulated by the likes of IPSO and Ofcom. The report by press regulator IMPRESS highlights the link between low levels of media literacy and trust in the news. The study found that three quarters of those who did not know if journalists were regulated did not trust the news. It suggests that improving media literacy is one way to stem the erosion of trust, and shows that audiences have an appetite for information on news processes. Stakeholders need to collaborate in order to rebuild trust in the news, and independent media is well placed to do this. Read full article here