To truly understand a community’s problems, we must avoid becoming detached. When we’re looking at a situation through a detached lens, we feel like outsider experts that can clearly understand people’s problems. But people have concerns that they don’t articulate. These problems become apparent only when you immerse yourself in their day-to-day and read between the lines. How do you do this? Foster a genuine curiosity about their customs, history, and worldview. You’ll find that they’re more willing to open up and make it easier to understand their concerns. Read full article here
Research
Improving media literacy could boost trust towards the news, IMPRESS report suggests
The UK media is regulated by the likes of IPSO and Ofcom. The report by press regulator IMPRESS highlights the link between low levels of media literacy and trust in the news. The study found that three quarters of those who did not know if journalists were regulated did not trust the news. It suggests that improving media literacy is one way to stem the erosion of trust, and shows that audiences have an appetite for information on news processes. Stakeholders need to collaborate in order to rebuild trust in the news, and independent media is well placed to do this. Read full article here