Content moderation is like a band-aid on a deeper wound. Even though it gets valuable work done, it cannot resolve broader issues…especially on social media platforms. The University of South California’s Neely Center and Psychology of Technology Institute is actively seeking alternative approaches that can replace content moderation in dealing with content policy issues on different platforms. “Rather than optimising for engagement and then trying to remove bad experiences, we should optimise more precisely for good experiences,” Ravi Iyer wrote in one of the internal notes leaked from the Facebook Papers. Read full article here
Research
Improving media literacy could boost trust towards the news, IMPRESS report suggests
The UK media is regulated by the likes of IPSO and Ofcom. The report by press regulator IMPRESS highlights the link between low levels of media literacy and trust in the news. The study found that three quarters of those who did not know if journalists were regulated did not trust the news. It suggests that improving media literacy is one way to stem the erosion of trust, and shows that audiences have an appetite for information on news processes. Stakeholders need to collaborate in order to rebuild trust in the news, and independent media is well placed to do this. Read full article here
Merv
February 1, 2023
