Although most famous for its investment banking business, Goldman Sachs has been looking to diversify its clientele for years. One of their forays into consumer banking is Marcus, an online loan and deposit platform catering to the middle class. Although overshadowed by their investment banking successes, Marcus has performed well for Goldman; it boasts 10 million customers and over 100 billion USD in deposits, despite a small marketing budget. They’re now planning to become their customers’ primary bank by launching digital checking accounts this year. Read full article here
Research
Improving media literacy could boost trust towards the news, IMPRESS report suggests
The UK media is regulated by the likes of IPSO and Ofcom. The report by press regulator IMPRESS highlights the link between low levels of media literacy and trust in the news. The study found that three quarters of those who did not know if journalists were regulated did not trust the news. It suggests that improving media literacy is one way to stem the erosion of trust, and shows that audiences have an appetite for information on news processes. Stakeholders need to collaborate in order to rebuild trust in the news, and independent media is well placed to do this. Read full article here