“If you can, I would appreciate a response by ____, so that ____.” That is one of two magic sentences that we can add to our e-mails to make answering e-mails less time-consuming. We think that people expect an immediate response when they send an e-mail, but that’s usually not the case. So, we check our e-mails frequently throughout the day to answer e-mails as soon as we receive them. Specifying a timeframe for response—and asking for a timeframe if you’re the receiver—will help people focus on more important things. Read full article here
Research
Improving media literacy could boost trust towards the news, IMPRESS report suggests
The UK media is regulated by the likes of IPSO and Ofcom. The report by press regulator IMPRESS highlights the link between low levels of media literacy and trust in the news. The study found that three quarters of those who did not know if journalists were regulated did not trust the news. It suggests that improving media literacy is one way to stem the erosion of trust, and shows that audiences have an appetite for information on news processes. Stakeholders need to collaborate in order to rebuild trust in the news, and independent media is well placed to do this. Read full article here